24x7 Monitoring Of All Systems
Constant (24x7) identity management monitoring: Our team actively monitors the status of your identity management environment (including all integrated systems and applications) and notifies you of potential problems. Our non-invasive solution ensures that no software is installed and no sensitive information is gathered or stored off-site. System information is delivered through our monitoring solution and validated by our ISC support team. The ISC team processes the data received from your systems and immediately alerts you to any problems - before they occur. Not only do you receive proactive warnings of your system status, you also receive a comprehensive monthly report that allows you share this status at all levels within the organization.
Action Identity offers a onetime audit and inspection as well as an Identity, Security and Compliance Help Desk.
Our one time audit and inspection is perfect for those organizations that have recognized a problem or slowdown in performance and would like a remedy. The one time audit and inspection can also be helpful to those that want to test the integrity of the systems interconnected with the identity management program.
The ISC Help Desk is on standby, waiting to answer your call or e-mail. Our team will diagnose and open a ticket with the vendor who supplies your identity management solution on your behalf when there is an issue reported through our ISC help desk. Our support even extends to customizations within your environment, something vendor support does not.